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GENERAL TERMS FOR CAR RENTAL

Documents
To conclude a contract for car rental with Yes Rent-a-car Bulgaria, the following documents need to be provided:
  • Valid driver's license;
  • ID card or passport of the renter;
  • Residents of countries outside the European Union must submit a valid international Driver's license.
  • Valid credit card.
Minimum age and restrictions for hiring car groups:
The minimum age for renting a car is 18 years. The renter must have driving experience of at least:
  • 1 year for class Mini, Economy
  • 2 years for class Compact, Intermediate, Standard, Full-size, SUV
Renters who do not have at least 21 years must pay additional "Young driver" fee in the amount of 36.00 EURO for the whole contract period.
Payment methods
Payment under the contract may be performed with the following credit or debit cards:
  • Eurocard
  • Mastercard
  • Visa
Payment in cash is possible in combination with a valid credit or debit card. Prepaid reservations for car rental are not refundable.
Insurance
The validity of your insurance will not be respected in the event that: the rented vehicle was used for transportation of dangerous goods, smuggling and/or illegal transportation of passengers; if you provide the leased car to an unauthorized driver or to a driver under the influence of alcohol and drugs; in the case of driving off-road, during an unauthorized trip outside the country, if unauthorized repairs to the vehicle occur. In case of an accident, damage or theft the renter is obliged to notify Yes Rent-a-car Bulgaria and the police immediately; if you do not provide a protocol, all insurance is considered invalid and the renter is responsible for the full value of the car.

Insurance "liability"
The price for the rental car includes "liability" insurance under following the Bulgarian law.
"Limitation of liability for damage or theft" fee
"Damage" fee and "Theft" fee are included in the rental price of the car and in case of damage or theft the liability of the renter is reduced up to the following amounts for the car groups:
300.00 EURO - Mini, Economy, Compact, Intermediate
500.00 EURO - Standard, Full-size, SUV
"Elimination of liability for damage" fee and "Elimination of liability for theft" fee
Only the "Limitation of liability for damage or theft" fee is included in the rental price. The renter may pay an additional fee to release him from his responsibility in case of damage or theft of the vehicle. The value of the fee for each class is as follows:
6.00 EURO per day for all car groups.
The insurances and additional fees for the lease of a car from Yes Rent-a-car Bulgaria DO NOT include:
Damage or loss of wipers, antenna, emblems, CD-player / panel, navigation system, mirrors, windows broken by negligence, theft of personal luggage, tires, wheels, hubcaps, damage to the undercarriage of the car, damage or loss of parts from the vehicle interior.
Delivery and collection
The service "Delivery" and "Harvesting" is possible after appointment with Yes Rent-a-car Bulgaria. For the area of Sofia, Plovdiv, Varna and Burgas the service is free. A fee from 20.00 EURO to 80.00 EURO is charged outside of the areas of the cities mentioned.
Overtime
Renting a car before or after working hours is possible.
One-way rental
One-way rentals are possible in both directions from Sofia - Central office, Sofia Airport, Plovdiv, Burgas Airport, Varna Airport. There are points for return of leased cars in Veliko Tarnovo and Rousse, too. A fee of 50% of the rental amount will be charged upon returning the car in a place that has not been declared and consistent with Yes Rent-a-Car Bulgaria.

Travelling abroad
Travelling abroad with a car hired by Yes Rent-a-Car Bulgaria car is possible in the following countries: Greece, Macedonia, Romania, Serbia. The fee due is 60.00 EURO.
Roadside assistance
Roadside assistance - 2.40 EURO per day.
Additional equipment
Navigation system - 6.00 EURO per day.
Wi-Fi modem - 6.00 EURO per day.
Baby /child seat - 6.00 EURO per day.
Snow chains - 6.00 EURO per day.
Ski rack - 6.00 EURO per day.
Additional equipment is available only upon request.
Missing fuel
Surcharge of 1.50 EURO per liter is calculated in case of absence.
Loss of documents, keys and registration plates
In case of loss of documents, keys or registration plates of the car a fine of 240.00 EURO is due.

All prices are in euro and include 20% VAT.